AI & ML
impact 16
Netomi raises $110 million as Accenture and Adobe bet on AI for customer service
Netomi raises $110 million as Accenture and Adobe bet on AI for customer service Netomi , the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 millio…
Why it matters
A useful signal for anyone monitoring customer. The netomi factor makes this more consequential than it first appears.